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Kinokuniya Sydney

Customer Service Representative – Japanese Books Department

Do you have a passion for Japanese books?

Do you have customer service experience?


Part-Time 6 Month Contract 2 days a week


Kinokuniya Bookstores of Australia is the largest retail bookstore in the Asia Pacific region, with over 80 operations worldwide. Located in the heart of Sydney CBD, we pride ourselves on being the largest bookstore in Australia with expansive space and specialised departments spanning from Comics to Art and Design. 

We are currently hiring for the Japanese Books Department and are looking for someone with a passion for books and manga.

We are looking for:

  • Excellent Customer Service Skills
  • Japanese Language Skills Essential (Ability to read, write and type)
  • Passion for Japanese books and manga
  • A flexible team player
  • Ad-hoc duties as required

Advantageous Skills:

  • 2 Years Retail Experience


Please complete an application form (from counter or website) and attach your cover letter and resume. You may submit your application at the cashiers counter or via email to hr-sydney@kinokuniya.co.jp.



You must have permission to work in Australia (please state your Visa Status in your application, e.g. Australian Citizen) and only short-listed candidates will be contacted.

Applications Close: Sunday 31 October 2021.



Expression of Interest

You can express general interest in employment at Kinokuniya by filling out the application form and attaching your cover letter and resume. Please send them to hr-sydney@kinokuniya.co.jp or you can drop them off in person at the Cashiers.

Please note that we receive a large volume of resumes and as such resumes received are only kept on file for 8 weeks. If you have submitted your resume and have not heard from a representative of our HR department in this time and are still interested in employment at Kinokuniya, please resubmit your application.