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GENKII Guarantee

Terms and Conditions

GENKII offers our customers a wide range of genuine quality products at very competitive prices. Our competitive pricing policy applies to personal shopping for products ranged on our website (excludes our stalls).  


“We will not be beaten on price”

GENKII guarantees to match or beat the advertised retail price on any identical stocked item (that is, same product, size, colour, quality, brand, model or style).
Offer applies only to products we currently stock, excludes trade quotes & commercial quantities.
It applies where the other store’s final price is inclusive of delivery, taxes, fee & and charges is lower than ours.
The price matching is requested prior to purchase online by contacting our customer care department. 

GENKII will not match/beat prices on competitors' prices if:

  1. It is below our cost price.
  2. Product is sourced from supplier/retailer that are duty-free stores, factory outlets, warehouses, clearance centres, stock liquidations, liquidation sales, closing down sales, auction sales or wholesale distributors.
  3. If we do not currently range the product.
  4. If the competitor’s product is a demonstration model, second hand or refurbished.